PRIVACY/COOKIE POLICY

At Hayley’s Laser Hair Removal & Aesthetics we are committed to protecting your privacy and information security.

Please read this Privacy Policy carefully so that you are aware of the steps we take to protect your privacy, what information we collect, how we use it now or may use it in the future and what your rights are.

WHO WE ARE

Hayley’s Laser Hair Removal & Aesthetics, Holyrood Close, E5 Arena Business Centre, Poole, BH17 7FL.

Any personal information provided here or gathered by our website is controlled by Hayley’s Hair Removal and Aesthetics at the address above. You can contact us on: Tel 01202 606174 or alternatively email us at info@hayleylaserhair.co.uk

We aim to process information about you fairly and in a transparent manner and the aim of this document is to provide you with sufficient information for you to be able to understand what we are doing with your data. If you are unsure how we are handling information about you or you think we could improve our privacy information please contact the DPO above.

USE OF PERSONAL INFORMATION

When you use this website or our other online publications / apps and/or register information with us, we may collect, derive, combine, access, or otherwise process your personal information for the following purposes:

The monitoring of online traffic patterns and website usage to help us to develop the design and layout of our websites and apps. This technology requires the setting of cookies – you may disable cookies at any time by changing your own browser settings (see more on cookies below).Notifying you of news and information, which we think, may be of interest to you including by email, telephone or by physical mail. Offering, administering and providing products and services.Providing you with a more personalised user experience when using our website or any other services we might provide to you by analysing, segmenting and profiling our database and allowing us to target you with information we think you might be most interested in including products and services.

LEGAL BASIS FOR PROCESSING YOUR DATA

We undertake the activities above for the reasons below:

In the pursuit of our legitimate interests as a commercial organisation including the marketing and promotion of our brand, products, and services.To fulfil any contractual obligations we may have when you make purchases from us.

WHAT WE DO WITH THE INFORMATION THAT WE COLLECT?

We will never use your information in a way incompatible with this privacy notice. This will include amongst others that:

We will not put any information about you on general release nor will we sell such information;We will not transfer personal data outside of the European Economic Area.

YOUR CONSENT

By using this website or our other publications / apps, you consent to the use of any information provided by you, collected from you, or derived based on collected personal information by Hayley’s Laser Hair Removal & Aesthetics for the purposes described in this privacy notice. You have a right to withdraw your consent at any time for any of the processing activities that are based on your consent, by sending us an e-mail to info@hayleylaserhair.co.uk

RETENTION

We collect personal information for specific purposes and on specific legal bases and endeavour to collect only the personal information required for those purposes. Once this purpose has been fulfilled and the personal information is no longer required, we will anonymise your data by removing any identifiable information or erase it.

YOUR RIGHTS

You have the right to request at reasonable intervals, access to the personal information we have collected about you. Please refer any access request to info@hayleylaserhair.co.uk

When requesting access to your personal data provide as much detail as possible about what personal data you would like access to and include in the subject line that it regards an access request. For complying with your access request, we may ask you to provide us with evidence of your identity plus some additional information. We also reserve the right to charge for the cost of providing the information if it is deemed excessive.

If you so choose you may request us to rectify, erase or block the processing of your personal data if that personal data is no longer accurate, up-to-date or when the further processing of that personal date would be in violation of applicable data protection legislation.

You have a right to receive any personal data that you have provided to us in order to transfer it onto another data controller where the processing is based on consent and is carried out by automated means called a data portability request. You have the right to object to our processing of your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling.

You have a right to information about how we are processing information about you and we have an obligation to processes only a minimum of data for specific, explicit and legitimate purposes in a fair, lawful and transparent manner. This privacy notice fulfils our obligations to provide you with information but you should contact us directly if you have any questions or concerns.

You have a right to lodge a complaint about any aspect of how we are handling your data with the Information Commissioner’s Office in the UK who can be contacted here: https://ico.org.uk/concerns/

ANY QUESTIONS REGARDING YOUR PRIVACY?

We are happy to discuss privacy and data protection with you. You may contact our Data Protection Officer on info@hayleylaserhair.co.uk

SECURITY

We endeavour to take all reasonable steps to protect your personal data including the use of encryption technology, but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of sending information over the Internet and will not hold us responsible for any breach of security unless we have been negligent.

APPLICABLE DATA PROTECTION LAW

This privacy notice has been based on the General Data Protection Regulation (GDPR). If you are subject to more stringent data protection legislation please refrain from using this website or any of our other services.

CHANGES TO THIS NOTICE

We might periodically change this privacy notice. If we decide to change our privacy notice, we will post those changes on this page. We therefore recommend you re-visit this page periodically to check for changes.

COOKIE POLICY

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for the purposes of our analytics, tracking and funnel mapping system. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up asking you to give your consent to set those Cookies. By consenting to the placing of Cookies you are enabling us to provide the best possible experience and service to you.

Our Site uses Facebook Pixel to provide targeted Facebook advertising for Our Site and cookies that relate to Google Analytics. These services will be provided by Facebook and Google respectively, or by other similar providers. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the services offered through it. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

The above services used by Our Site use third party Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently.

Our websites use cookies so that we can provide you with the best user experience and to deliver appropriate content and marketing communications that are relevant to you via a number of mediums. By continuing to browse this website you are consenting to the use of these cookies.

HOW CAN THESE COOKIES BE DISABLED?

Information on deleting or controlling cookies is available at www.aboutcookies.org

Google Analytics can be disabled across all websites by visiting http://tools.Google.com/dlpage/gaoptout

Updated: 9th August 2021